Privacy Policy
Effective Date: January, 2026
Last Updated: August 25, 2026
Jay’s Plumbing & Services (“Jay’s Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting https://jaysplumbing.com, requesting plumbing services, scheduling an appointment, or otherwise communicating with us.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
When you contact us, request an estimate, schedule an appointment, or submit a website form, we may collect:
Your name
Telephone number
Email address
Service address or other physical address
The plumbing service requested
Information you provide about your property or plumbing issue
The contents of messages and other communications you send us
Please do not submit sensitive personal information through our website forms unless it is necessary for your service request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Internet Protocol address
Browser and device type
Operating system
Pages visited and links selected
Referring website
Approximate geographic area
Date, time, and duration of visits
Cookie and analytics identifiers
We may use cookies and similar technologies to operate the website, understand how visitors use it, measure website performance, improve our services, and support advertising or marketing efforts.
2. How We Use Information
We may use collected information to:
Respond to inquiries and service requests
Schedule and provide plumbing services
Prepare estimates and communicate about appointments
Provide customer support
Maintain business and service records
Improve our website, services, and customer experience
Measure website traffic and marketing performance
Protect the website against fraud, misuse, and security threats
Comply with legal, regulatory, licensing, insurance, or safety obligations
Establish, exercise, or defend legal claims
We will not use personal information for materially different purposes without updating this Privacy Policy or obtaining consent when required by law.
3. Cookies and Analytics
Our website may use cookies and similar technologies that help the website function and provide information about website usage.
We may use services such as Google Analytics, Google Site Kit, WordPress, Jetpack, or similar providers. These services may collect technical information about visits to our website and may use cookies or identifiers to recognize a browser or device over time.
Third parties may collect information about online activity over time and across different websites or online services, subject to their own privacy policies and browser settings.
You can limit or remove cookies through your browser settings. Disabling certain cookies may affect website functionality.
4. How We Share Information
We may disclose information to the following categories of recipients when reasonably necessary:
Employees and authorized representatives of Jay’s Plumbing
Website hosting, maintenance, security, analytics, communications, scheduling, and technology providers
Contractors or service providers assisting with business operations
Insurance providers, professional advisers, or legal representatives
Government agencies, regulators, courts, or law enforcement when required by law
A successor or acquiring organization in connection with a merger, acquisition, sale, financing, reorganization, or transfer of business assets
Service providers are authorized to process information only for the services they perform for us and subject to their applicable agreements and legal obligations.
5. Sale of Personal Information
Jay’s Plumbing does not sell personal information for monetary consideration.
Nevada residents may submit a verified request directing us not to make any future sale of covered information, as that term is defined by Nevada law. Requests may be submitted through the contact methods listed below.
We may need to verify your identity before processing a request. We will respond within the period required by applicable law.
6. Reviewing or Correcting Your Information
You may contact us to request access to, correction of, or deletion of personal information you previously provided, subject to applicable legal exceptions and record-retention requirements.
Your request should include enough information for us to identify you and understand the records involved. We may request additional information to verify your identity and protect your information from unauthorized access.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to and complete service requests
Maintain business, warranty, accounting, insurance, and tax records
Resolve disputes
Enforce agreements
Meet legal, regulatory, and safety obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or storage system can be guaranteed to be completely secure. You should avoid transmitting confidential or highly sensitive information through unsecured website forms.
9. Third-Party Websites
Our website may contain links to third-party websites, maps, review platforms, social networks, or other external services. Jay’s Plumbing does not control and is not responsible for the privacy, content, or security practices of those third parties.
We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website and plumbing services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
If you believe a child has submitted personal information to us, please contact us so we can review and, when appropriate, delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.
When material changes are made, we will post the revised policy on this page and update the “Last Updated” date. Your continued use of the website after an updated policy is posted is subject to the revised policy.
12. Contact Us and Privacy Requests
For questions, corrections, deletion requests, or Nevada privacy requests, contact:
Jay’s Plumbing & Services
2099 E Pama Lane
Las Vegas, NV 89119
Phone: (702) 871-7488
Email: service@jaysplumbing.com
Website: https://www.jaysplumbing.com/
Please include “Privacy Request” in the subject line or at the beginning of your message.